Dispatch Coordinator: Fast-Paced Operations & Growth

Coastal Waste & Recycling Inc; Florida; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision Benefits

401(k) with Company Match

Paid Time Off & Holidays

Employee Referral Program

Career Growth & Advancement

Job summary

Coastal Waste & Recycling Inc. is seeking a Dispatcher to coordinate routes, communicate with field teams, and support safe, efficient service across daily operations.

You will monitor routes, respond to changing priorities, and collaborate with cross-functional teams to keep our services on schedule. The role requires strong communication, organizational skills, and the ability to solve problems quickly in a fast-paced environment.

Qualifications

• Excellent communication and organization are required.
• Ability to stay calm and make quick decisions in a fast-paced setting.
• Strong problem-solving and multitasking abilities.
• Customer service mindset and cross-department collaboration.
• Experience with dispatch software, GPS systems, or transportation tech is a plus.
• Proficiency in Microsoft Office.
• Bilingual English/Spanish or English/Creole preferred.

Responsibilities

• Coordinate daily routes and communicate with Drivers and Operations.
• Monitor route progress and adjust schedules as needs change.
• Work with Operations, Customer Experience, and Maintenance to resolve issues.
• Communicate route changes, delays, and requests to field teams.
• Monitor vehicle locations using dispatch systems and records.
• Maintain dispatch records and documentation.
• Balance safety, customer service, and efficiency under pressure.
• Build strong relationships with Drivers and cross-functional teams.
• Support special projects and other initiatives.

Skills

Communication

Organizational skills

Decision making

Customer service

Dispatch software

GPS systems

Microsoft Office

Bilingual English/Spanish

Tools

GPS systems

Tracking software

Job description

Coastal Waste & Recycling Inc. is seeking a Dispatcher to coordinate routes, communicate with field teams, and support safe, efficient service across daily operations.

You will monitor routes, respond to changing priorities, and collaborate with cross-functional teams to keep our services on schedule. The role requires strong communication, organizational skills, and the ability to solve problems quickly in a fast-paced environment.