Confidential - Staffing and Recruiting

South Post Oak Recycling Center; Houston (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

2 weeks PTO

401k Contribution

Medical Premium reimbursement

Family oriented environment

Job summary

South Post Oak Recycling Center is seeking an Operations Coordinator to oversee daily dispatch, administration, and cross-functional coordination in a fast-paced environment.

The role supports the Director of Operations and Yard Manager, ensuring processes are organized, documented, and executed to deliver high-quality service while driving continuous improvement. This on-site position requires strong communication and multi-tasking abilities.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of administrative, operations, logistics, dispatch, or coordination experience preferred.
• Strong organizational and time-management skills.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience in recycling, trucking, logistics, industrial operations, or construction environments preferred.

Responsibilities

• Own daily service coordination and dispatch execution.
• Schedule pickups, swaps, roll-offs, and service requests.
• Coordinate routes with drivers and operations.
• Monitor service completion throughout the day.
• Communicate scheduling updates to customers.
• Confirm service appointments.
• Resolve scheduling conflicts and route issues.
• Coordinate emergency service requests.
• Track service completion and customer requests.
• Maintain dispatch records and documentation.
• Ensure all service requests are executed accurately and on time.
• Prepare weekly operations meeting agendas.
• Prepare driver meeting agendas.
• Prepare safety meeting agendas.
• Attend meetings and record meeting notes.
• Distribute meeting summaries and action items.
• Track completion of assigned action items.
• Maintain operational documentation.
• Update operational dashboards and reports.
• Support operational projects and initiatives.
• Assist with process improvement efforts.
• Maintain PPE inventory logs.
• Track PPE issuance and replacement.
• Update safety documentation.
• Maintain operational checklists.
• Support safety meeting administration.
• Maintain SOP documentation.
• Assist with compliance recordkeeping.
• Respond to service-related customer inquiries.
• Coordinate operational updates with customers.
• Resolve service scheduling concerns.
• Communicate delays and service changes.
• Escalate customer relationship concerns appropriately.
• Maintain professional communication with customers and vendors.

Skills

Strong organizational skills

Time-management

Written and verbal communication

Attention to detail

Ability to manage multiple priorities

Independent work

Experience in recycling, trucking, or

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Full-time

Description

The Operations Coordinator is responsible for coordinating daily operational activities, dispatch execution, operational administration, documentation control, settlements, vendor coordination, purchasing support, and internal communication. This role serves as the administrative and operational support partner to the Director of Operations and Yard Manager. The Operations Coordinator ensures operational processes are organized, documented, communicated, and executed effectively while supporting service delivery, driver coordination, customer service execution, and continuous process improvement. The position acts as the central coordination point between operations, drivers, customers, vendors, accounting, and leadership.

Requirements

I. Dispatch & Service Coordination

Own daily service coordination and dispatch execution.

Responsibilities

• Schedule pickups, swaps, roll-offs, and service requests
• Coordinate routes with drivers and operations
• Monitor service completion throughout the day
• Communicate scheduling updates to customers
• Confirm service appointments
• Resolve scheduling conflicts and route issues
• Coordinate emergency service requests
• Track service completion and customer requests
• Maintain dispatch records and documentation
• Ensure all service requests are executed accurately and on time

III. Operations Administration

Support the Director of Operations through administrative coordination and operational oversight.

Responsibilities

• Prepare weekly operations meeting agendas
• Prepare driver meeting agendas
• Prepare safety meeting agendas
• Attend meetings and record meeting notes
• Distribute meeting summaries and action items
• Track completion of assigned action items
• Maintain operational documentation
• Update operational dashboards and reports
• Support operational projects and initiatives
• Assist with process improvement efforts

VII. Safety, Compliance & Operational Documentation

Support operational compliance and documentation standards.

Responsibilities

• Maintain PPE inventory logs
• Track PPE issuance and replacement
• Update safety documentation
• Maintain operational checklists
• Support safety meeting administration
• Maintain SOP documentation
• Assist with compliance recordkeeping

VIII. Customer Service & Operational Communication

Serve as the primary point of contact for operational service matters.

Responsibilities

• Respond to service-related customer inquiries
• Coordinate operational updates with customers
• Resolve service scheduling concerns
• Communicate delays and service changes
• Escalate customer relationship concerns appropriately
• Maintain professional communication with customers and vendors

Required Qualifications

• High School Diploma or equivalent required
• 2+ years of administrative, operations, logistics, dispatch, or coordination experience preferred
• Strong organizational and time-management skills
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to manage multiple priorities simultaneously
• Ability to work independently and follow through on assignments
• Experience in recycling, trucking, logistics, industrial operations, or construction environments preferred

Benefits

• 2 weeks PTO
• 401k Contribution
• Medical Premium reimbursement
• Family oriented environment

Key Ownership Statement

The Operations Coordinator owns the coordination, documentation, communication, and administrative execution of operational activities. This role is accountable for ensuring operational processes are organized, supported, documented, and executed efficiently while supporting the Director of Operations in achieving operational excellence.

Primary Question

“Did we execute the operation correctly?”