Operations & Customer Experience Associate - Flexible Hours

CarMax Business Services; Fayetteville (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services is looking for a motivated individual to provide iconic customer service in Fayetteville, NC. Your role will involve assisting with sales, auction, and appraisal processes amidst a fast-paced, team-oriented environment. With a focus on cash management, accurate paperwork processing, and providing excellent customer interactions, you will be instrumental in achieving customer satisfaction while complying with CarMax guidelines. Flexible hours, including nights and weekends, are required.

Qualifications

• Ability to read, interpret, and transcribe data accurately.
• Effective use of word processing and spreadsheet programs.
• Ability to multi-task in a high-energy, fast-paced team environment.

Responsibilities

• Assist store personnel with daily functions adhering to guidelines.
• Provide customer service by answering questions and processing paperwork.
• Manage cash handling and financial transactions.

Skills

Customer service

Cash management

Data entry

Tools

Microsoft applications

Job description

CarMax Business Services is looking for a motivated individual to provide iconic customer service in Fayetteville, NC. Your role will involve assisting with sales, auction, and appraisal processes amidst a fast-paced, team-oriented environment. With a focus on cash management, accurate paperwork processing, and providing excellent customer interactions, you will be instrumental in achieving customer satisfaction while complying with CarMax guidelines. Flexible hours, including nights and weekends, are required.