Customer Experience & Operations Associate

CarMax Business Services; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Work clothing provided by company

Flexible work schedules including weekends

Job summary

CarMax Business Services in Raleigh, North Carolina, is seeking a Customer Service Associate to provide exceptional customer service in a fast-paced environment. Responsibilities include assisting with sales and auction processes, managing cash transactions, and ensuring accurate paperwork completion. The ideal candidate must have strong communication skills, a willingness to collaborate with team members, and the ability to handle multiple tasks efficiently. Training will be provided, and various work schedules will require flexibility.

Qualifications

• Ability to read and interpret data to maintain records.
• Understanding of numeric filing systems.
• Ability to prioritize tasks and maintain organization.

Responsibilities

• Provide exceptional customer service in a team-oriented environment.
• Assist in processing sales and auction paperwork.
• Manage cash handling and secure transactions.

Skills

Customer service

Cash management

Multi-tasking

PC skills

Communication

Tools

Microsoft Excel

Job description

CarMax Business Services in Raleigh, North Carolina, is seeking a Customer Service Associate to provide exceptional customer service in a fast-paced environment. Responsibilities include assisting with sales and auction processes, managing cash transactions, and ensuring accurate paperwork completion. The ideal candidate must have strong communication skills, a willingness to collaborate with team members, and the ability to handle multiple tasks efficiently. Training will be provided, and various work schedules will require flexibility.