Business Ops & Customer Care Associate (Flexible Hours)

CarMax Business Services; Hickory (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

CarMax Business Services in Hickory, North Carolina is hiring for a position focused on providing exceptional customer service in a dynamic, team-oriented atmosphere. You will manage cash transactions, process paperwork for automobile sales, and guide new associates. Ideal candidates are skilled multitaskers with strong communication abilities and experience in a fast-paced environment. The role offers flexibility, requiring coverage on nights and weekends, while adhering to CarMax's operational standards.

Qualifications

• Ability to read, interpret and transcribe data.
• Intermediate PC skills with word processing and spreadsheets.
• Effective communication with internal and external customers.

Responsibilities

• Provide customer service by answering questions and managing paperwork.
• Assist store personnel with daily functions following CarMax guidelines.
• Process automobile sales and appraisal paperwork accurately.

Skills

Customer service

Data entry

Multi-tasking

Communication

Microsoft applications

Job description

CarMax Business Services in Hickory, North Carolina is hiring for a position focused on providing exceptional customer service in a dynamic, team-oriented atmosphere. You will manage cash transactions, process paperwork for automobile sales, and guide new associates. Ideal candidates are skilled multitaskers with strong communication abilities and experience in a fast-paced environment. The role offers flexibility, requiring coverage on nights and weekends, while adhering to CarMax's operational standards.