Auto Office & Customer Service Specialist

CarMax Business Services; Hickory (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

CarMax Business Services in Hickory is hiring for a customer service role responsible for providing an iconic experience through the facilitation of sales, auctions, and appraisals. The ideal candidate will manage cash handling, process paperwork, and train others in a fast-paced environment. This role requires strong organizational and communication skills, with an emphasis on teamwork and attention to detail. Working at CarMax includes a diverse schedule with required compliance to dress code standards and may require standing for long periods.

Qualifications

• Ability to read, interpret and transcribe data to maintain records.
• Effective communication with internal and external customers.
• Ability to work in a fast-paced environment.
• Organizational skills to prioritize and multi-task.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Process paperwork for sales and auctions.
• Manage cash handling and transactions.
• Train new associates on business office processes.

Skills

Customer service skills

Organizational skills

PC skills

Ability to handle money

Communication skills

Tools

Microsoft Excel

Job description

CarMax Business Services in Hickory is hiring for a customer service role responsible for providing an iconic experience through the facilitation of sales, auctions, and appraisals. The ideal candidate will manage cash handling, process paperwork, and train others in a fast-paced environment. This role requires strong organizational and communication skills, with an emphasis on teamwork and attention to detail. Working at CarMax includes a diverse schedule with required compliance to dress code standards and may require standing for long periods.