Operations Coordinator, Student Leadership & Service Hub

The Ohio State University Wexner Medical Center; Kentucky; On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

State retirement plan or equivalent

Job summary

The Ohio State University Wexner Medical Center’s KBK Center for Student Leadership and Service seeks a Coordinator who will oversee the Resource Room, student staff, and tenant operations, ensuring efficient service and equitable access to campus resources.

You’ll manage budgets, coordinate programs, and partner with departments to support student organizations, leadership development, and campus events within a dynamic Office of Student Life.

Qualifications

• Bachelor’s degree in business, education, or equivalent; plus customer service experience.
• Years of relevant experience required: 3.
• Preferred: 4–8 years of relevant experience.
• Master’s degree in higher education and student affairs or related field preferred.
• Facility and operations management experience.
• Experience working with college students at a large collegiate institution.
• Stakeholder management experience.
• Demonstrated skill in working with diverse communities and cultural groups.
• Program planning experience.

Responsibilities

• Distribute and allocate resources and space for student organizations and supplies.
• Supervise daily operations of the Resource Room and manage 20–25 student staff.
• Provide access to supplies, printing, equipment and other resources.
• Oversee student employee recruitment, onboarding, training, scheduling and development.
• Establish and monitor customer service and operational standards.
• Manage Resource Room inventory, budget and service procedures.
• Coordinate Coca-Cola Donation Program and serve as campus liaison.
• Manage Student Organization Tenant Program with 100+ tenants.
• Attend weekly department meetings and contribute to planning.

Skills

Customer service

Stakeholder management

Team leadership

Education

Bachelor’s degree

Master’s degree

Job description

The Ohio State University Wexner Medical Center’s KBK Center for Student Leadership and Service seeks a Coordinator who will oversee the Resource Room, student staff, and tenant operations, ensuring efficient service and equitable access to campus resources.

You’ll manage budgets, coordinate programs, and partner with departments to support student organizations, leadership development, and campus events within a dynamic Office of Student Life.