Operations Coordinator & Dispatch Administrator

Surge Staffing; Grand Rapids (MI); On-site; USD 2,103,000 - 2,995,000; Full time

Job summary

Surge Staffing is seeking an Operations Coordinator / Administrator to support daily administrative and operational activities. You will work with drivers, service personnel, customers, and internal teams to coordinate schedules, dispatch assignments, and maintain records to ensure smooth daily operations.

The role emphasizes office administration, scheduling, communication, and day-to-day operations coordination within a fast-paced environment.

Qualifications

• Previous administrative, dispatch, scheduling, customer service, or operations experience preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Comfortable working with computers, email, data entry, and Microsoft Office.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.

Responsibilities

• Administrative Support: Maintain and organize company records, reports, and documentation; perform data entry, filing, and general office duties; respond to customer inquiries; prepare reports and schedules; maintain up-to-date records.

Skills

Administrative experience

Dispatch coordination

Scheduling

Customer service

Operations experience

Data entry

Microsoft Office

Tools

Microsoft Office

Job description

Surge Staffing is seeking an Operations Coordinator / Administrator to support daily administrative and operational activities. You will work with drivers, service personnel, customers, and internal teams to coordinate schedules, dispatch assignments, and maintain records to ensure smooth daily operations.

The role emphasizes office administration, scheduling, communication, and day-to-day operations coordination within a fast-paced environment.