Operations & Compliance Associate

CarMax; Spokane Valley (WA); On-site; USD 23,000 - 34,000; Full time

Job summary

CarMax in Spokane Valley, WA is seeking a Business Operations Associate to support store operations. You will handle sales paperwork, audits, appraisals, and cash management, ensuring accuracy and timely processing.

The role requires strong customer service, attention to detail, and the ability to work across departments in a fast-paced environment. You will assist with training, data entry, and daily clerical tasks while maintaining EH&S compliance and company policies.

Qualifications

• Must read, interpret, and record data accurately.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication for customers and team interactions.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets and contracts.
• Manage auction and appraisal transactions with accurate titles, payoffs, and funding docs.
• Handle cash management tasks including deposits and security protocols.
• Train and mentor new associates and support store operations across departments.
• Perform clerical duties like filing, data entry, and reconciling missing information.

Skills

Data accuracy

Organizational skills

Multitasking

MS Office

Data entry systems

Verbal & written communication

Physical ability

Confidentiality

Flexible schedules

Job description

CarMax in Spokane Valley, WA is seeking a Business Operations Associate to support store operations. You will handle sales paperwork, audits, appraisals, and cash management, ensuring accuracy and timely processing.

The role requires strong customer service, attention to detail, and the ability to work across departments in a fast-paced environment. You will assist with training, data entry, and daily clerical tasks while maintaining EH&S compliance and company policies.