Store Operations & Compliance Associate

CarMax Business Services; Lynnwood (WA); On-site; USD 2,493,000 - 4,009,000; Full time

Benefits offered by this job

Sick leave

Vacation time

Paid holidays

Holiday premium pay

Job summary

CarMax in Lynnwood, WA is seeking a Business Operations Associate to support store operations and ensure smooth processing of sales, auctions, and appraisals. You will handle paperwork, cash management, and cross‑department collaboration in a fast-paced environment.

The role emphasizes accuracy, confidentiality, and strong communication. Requires flexibility for varied schedules, including nights, weekends, and holidays.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data entry

Organizational skills

Microsoft Office

Communication skills

Physical stamina

Tools

Microsoft Office

Job description

CarMax in Lynnwood, WA is seeking a Business Operations Associate to support store operations and ensure smooth processing of sales, auctions, and appraisals. You will handle paperwork, cash management, and cross‑department collaboration in a fast-paced environment.

The role emphasizes accuracy, confidentiality, and strong communication. Requires flexibility for varied schedules, including nights, weekends, and holidays.