Operations Associate – Sales, Paperwork & Cash Handling

CarMax; Buford (GA); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Holiday pay

Job summary

CarMax in Buford, GA is seeking a Business Operations Associate to support store operations, handle sales, auctions, and appraisals, and ensure accurate paperwork. You will manage cash, assist with training, and coordinate across departments in a fast-paced, team-oriented environment.

The role emphasizes accuracy, compliance, and strong communication with customers and internal teams, with an emphasis on maintaining security and integrity in all transactions.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication with customers and colleagues.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality, integrity, and CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data entry

Organizational skills

MS Office

Communication skills

Physical ability

Confidentiality

Flexible scheduling

Job description

CarMax in Buford, GA is seeking a Business Operations Associate to support store operations, handle sales, auctions, and appraisals, and ensure accurate paperwork. You will manage cash, assist with training, and coordinate across departments in a fast-paced, team-oriented environment.

The role emphasizes accuracy, compliance, and strong communication with customers and internal teams, with an emphasis on maintaining security and integrity in all transactions.