Operations Associate — Fast-Paced Lottery Fulfillment

DraftKings; Portland (OR); On-site; USD 19,000 - 28,000; Full time

Job summary

DraftKings is hiring an Operations Associate to join our fast-paced fulfillment center supporting the Jackpocket lottery product. You will manage customer lottery ticket orders and redemptions with accuracy, update real-time order statuses, and help keep daily operations running smoothly.

Key responsibilities include maintaining printing and scanning equipment, organizing workflows to meet deadlines, and supporting operational projects.

Qualifications

• Experience in fast-paced environments with familiarity of common software (Excel).
• Self-starter with strong attention to detail and ability to work independently.
• Excellent customer service, communication, and time-management skills.
• Flexible schedule including weekends and holidays with reliable attendance.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions with accuracy.
• Keep systems updated with real-time order statuses and tracking.
• Streamline workflows to meet daily objectives and deadlines.
• Maintain printing and scanning equipment to ensure smooth operations.
• Support operational projects as needed to help the team succeed.

Skills

Customer service

Time management

Communication

Attention to detail

Self-starter

Tools

Microsoft Excel

Job description

DraftKings is hiring an Operations Associate to join our fast-paced fulfillment center supporting the Jackpocket lottery product. You will manage customer lottery ticket orders and redemptions with accuracy, update real-time order statuses, and help keep daily operations running smoothly.

Key responsibilities include maintaining printing and scanning equipment, organizing workflows to meet deadlines, and supporting operational projects.