Operations Associate: Fast-Paced Fulfillment + Equity & Bonus

DraftKings Inc.; Reynoldsburg (OH); On-site; USD 35,000 - 43,000; Full time

Job summary

DraftKings, a leader in digital gaming, is seeking an Operations Associate for our fast-paced fulfillment center. You will manage customer lottery ticket orders and redemptions with precision, keeping real-time order statuses and tracking up to date while supporting daily goals and improving workflow efficiency.

The role requires a self-starter with exceptional attention to detail, strong customer service, and solid time management skills.

Qualifications

• Experience in fast-paced environments.
• Proficient with Microsoft Excel.
• Self-starter with strong attention to detail and ability to work independently.
• Excellent customer service, communication, and time management skills.
• Physical ability to stand, walk, and lift up to 25 lbs.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions at the local fulfillment center with accuracy from start to finish.
• Keep systems updated with real-time order statuses and tracking information.
• Streamline workflows to meet daily objectives and deadlines.
• Maintain printing and scanning equipment to ensure smooth operation.
• Support various operational projects as they arise to help the team succeed.

Skills

Fast-paced environments

Microsoft Excel

Attention to detail

Customer service

Time management

Job description

DraftKings, a leader in digital gaming, is seeking an Operations Associate for our fast-paced fulfillment center. You will manage customer lottery ticket orders and redemptions with precision, keeping real-time order statuses and tracking up to date while supporting daily goals and improving workflow efficiency.

The role requires a self-starter with exceptional attention to detail, strong customer service, and solid time management skills.