Operations Associate – Fast-Paced Fulfillment for Lottery

National Geographic; Tempe (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

DraftKings is seeking an Operations Associate for our fast-paced fulfillment center, supporting the Jackpocket digital lottery courier product. You’ll manage customer lottery orders and redemptions from start to finish, and keep systems updated with real-time order statuses and tracking information.

The role emphasizes reliability, attention to detail, and teamwork; you’ll keep printing and scanning equipment running smoothly, support various projects, and thrive in a schedule that may include

Qualifications

• Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
• Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
• Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
• Exceptional customer service, communication, and time management skills.
• Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
• Keep our systems updated with real-time customer order statuses and tracking information.
• Streamline and organize workflows to meet daily objectives and hit deadlines.
• Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
• Step in to support various operational projects as they arise, contributing to the team’s overall success.

Skills

Customer service

Communication

Time management

Attention to detail

Microsoft Excel

Tools

Printer/Scanner equipment

Job description

DraftKings is seeking an Operations Associate for our fast-paced fulfillment center, supporting the Jackpocket digital lottery courier product. You’ll manage customer lottery orders and redemptions from start to finish, and keep systems updated with real-time order statuses and tracking information.

The role emphasizes reliability, attention to detail, and teamwork; you’ll keep printing and scanning equipment running smoothly, support various projects, and thrive in a schedule that may include