Operations Associate — Fast-Paced Fulfillment (Equity)

DraftKings Inc.; Reynoldsburg (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

DraftKings Inc. is seeking an Operations Associate to join our fast-paced fulfillment center supporting the Jackpocket lottery product. You will manage lottery ticket orders and redemptions with accuracy, maintain real-time order statuses, and ensure smooth operation of printing and scanning equipment.

This role values reliability, attention to detail, and a customer-service mindset. You’ll collaborate on operational projects, work weekends/holidays, and contribute to a safe, efficient, and

Qualifications

• Experience in fast-paced environments with strong communication and time management skills.
• Familiarity with Microsoft Excel.
• Flexibility to work weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 lbs.
• Self-starter with attention to detail and ability to prioritize tasks independently.
• Excellent customer service and problem-solving skills.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions at the local fulfillment center.
• Maintain real-time order statuses and tracking information.
• Streamline workflows to meet daily objectives and deadlines.
• Ensure printing and scanning equipment runs smoothly.
• Support operational projects as needed.

Skills

Customer service

Communication

Time management

Microsoft Excel

Self-starter

Attention to detail

Job description

DraftKings Inc. is seeking an Operations Associate to join our fast-paced fulfillment center supporting the Jackpocket lottery product. You will manage lottery ticket orders and redemptions with accuracy, maintain real-time order statuses, and ensure smooth operation of printing and scanning equipment.

This role values reliability, attention to detail, and a customer-service mindset. You’ll collaborate on operational projects, work weekends/holidays, and contribute to a safe, efficient, and