Operations Associate — Fast-Paced Lottery Order Fulfillment

DraftKings Inc.; Massachusetts; On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Sign-on bonus

Job summary

DraftKings Inc. is hiring an Operations Associate for our fast-paced fulfillment center in Massachusetts. You will manage customer lottery ticket orders and redemptions, keep order statuses up to date, and ensure efficient processing while maintaining equipment operations.

This role supports our Jackpocket product and contributes to a smooth customer experience in a growing industry. The position offers a $2,000 sign-on bonus after 90 days and requires flexibility to work a dynamic schedule,

Qualifications

• Experience in fast-paced environments with strong customer focus.
• Ability to prioritize tasks and manage time effectively.
• Reliable attendance and ability to work a dynamic schedule.

Responsibilities

• Process and manage customer lottery ticket orders and redemptions at the fulfillment center.
• Update systems with real-time order statuses and tracking information.
• Streamline workflows to meet daily objectives and deadlines.
• Maintain printing and scanning equipment operations.
• Support operational projects as needed.

Skills

Customer service

Time management

Attention to detail

Self-starter

Flexibility

Tools

Microsoft Excel

Job description

DraftKings Inc. is hiring an Operations Associate for our fast-paced fulfillment center in Massachusetts. You will manage customer lottery ticket orders and redemptions, keep order statuses up to date, and ensure efficient processing while maintaining equipment operations.

This role supports our Jackpocket product and contributes to a smooth customer experience in a growing industry. The position offers a $2,000 sign-on bonus after 90 days and requires flexibility to work a dynamic schedule,