Operations Associate: Fulfillment & Real-Time Tracking

National Geographic; Massachusetts; On-site; USD 39,520 - 46,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

DraftKings, based in Boston, is seeking an Operations Associate for our Massachusetts fulfillment operations. You will manage and process customer lottery orders and redemptions with accuracy from start to finish, and keep real-time statuses updated across our systems.

You’ll help streamline workflows to meet daily goals, maintain printing and scanning equipment, and support various operational projects as they arise. The US hourly rate is $19.00 with benefits where applicable.

Qualifications

• Flexible schedule including weekends and holidays.
• Experience in fast-paced environments with a knack for technology.
• Self-starter with attention to detail and the ability to work independently.
• Exceptional customer service, communication, and time management skills.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions from start to finish.
• Keep systems updated with real-time order statuses and tracking information.
• Streamline and organize workflows to meet daily objectives and deadlines.
• Maintain printing and scanning equipment to ensure smooth operations.
• Support various operational projects as they arise to help the team succeed.

Job description

DraftKings, based in Boston, is seeking an Operations Associate for our Massachusetts fulfillment operations. You will manage and process customer lottery orders and redemptions with accuracy from start to finish, and keep real-time statuses updated across our systems.

You’ll help streamline workflows to meet daily goals, maintain printing and scanning equipment, and support various operational projects as they arise. The US hourly rate is $19.00 with benefits where applicable.