Operations Associate — Fast-Paced Fulfillment + $2K Sign-On

National Geographic; Massachusetts; On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Sign-on bonus

Job summary

DraftKings in Massachusetts is seeking an Operations Associate to oversee customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy and efficiency for every order and redemption.

You will keep systems updated in real time, streamline workflows to meet daily goals, and support printing and scanning operations to keep the center running smoothly. A dynamic schedule including weekends is required, with a $2,000 sign-on bonus after 90 days.

Qualifications

• Flexibility to work a dynamic schedule, including weekends and holidays with reliable attendance.
• Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
• Keep our systems updated with real-time customer order statuses and tracking information.
• Streamline and organize workflows to meet daily objectives and hit deadlines.
• Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
• Step in to support various operational projects as they arise, contributing to the team’s overall success.

Skills

Customer service

Communication

Time management

Attention to detail

Self-starter

Flexibility

Tools

Microsoft Excel

Job description

DraftKings in Massachusetts is seeking an Operations Associate to oversee customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy and efficiency for every order and redemption.

You will keep systems updated in real time, streamline workflows to meet daily goals, and support printing and scanning operations to keep the center running smoothly. A dynamic schedule including weekends is required, with a $2,000 sign-on bonus after 90 days.