Operations Associate

Brobston Group; Santa Clara (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Brobston Group in Santa Clara is seeking an organized Store Operations Associate to provide efficient support across store functions, including receiving, stockroom, cash office, repairs, and admin duties. You will help maintain an elevated customer experience while supporting inventory accuracy, asset protection, and smooth daily operations, collaborating with all departments.

The role requires strong multitasking, communication, and computer skills, with the ability to move across sales floor

Qualifications

• Strong organizational and time management abilities; effective communicator and collaborator.
• Ability to multitask, prioritize, and support multiple store functions.
• Collaborative team player who supports all departments and respects the product.

Responsibilities

• Support inventory preparation and execution, and process incoming and outgoing merchandise according to company standards.
• Assess store procedures and recommend ways to improve efficiency and effectiveness.
• Maintain office, facilities, and associate grooming supplies, and coordinate supply replenishment.
• Work with Accounts Payable to ensure invoices are approved promptly and accurately.
• Support loss prevention and asset protection procedures, and coordinate engraving and embossing services.
• Read and execute transfer, shipping, alteration, inventory, and sales documents, invoices, and related paperwork.

Skills

Organization

Time management

Communication

Interpersonal skills

Multitasking

Prioritization

Team player

Respect for product

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Summary

Provide efficient operational support across store functions, including shipping and receiving, stockroom, cash office, repairs, and administrative duties. Help maintain an elevated customer experience while supporting store efficiency, inventory accuracy, and asset protection.

Responsibilities

• Support inventory preparation and execution, and process incoming and outgoing merchandise according to company standards.
• Assess store procedures and recommend ways to improve efficiency and effectiveness.
• Maintain office, facilities, and associate grooming supplies, and coordinate supply replenishment.
• Work with Accounts Payable to ensure invoices are approved promptly and accurately.
• Support loss prevention and asset protection procedures, and coordinate engraving and embossing services.
• Read and execute transfer, shipping, alteration, inventory, and sales documents, invoices, and related paperwork.

Requirements

• Strong organizational, time management, communication, and interpersonal skills, with the ability to multitask and prioritize.
• Collaborative team player who can support all departments and demonstrate respect for the product.
• Computer skills are preferred, including Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to move throughout the sales floor, stockroom, dressing room, cashwrap, and office; lift up to 30 pounds; climb a ladder; and stand, move, and walk for multiple hours.
• Relevant work experience is preferred.