Operations Associate

Brobston Group; Town of East Hampton (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

Brobston Group in New York is seeking a retail operations associate to support store functions and deliver an exemplary customer experience. The role covers shipping and receiving, stock room, cash office, inventory, and administrative duties.

You will maintain office and facilities, coordinate invoice approvals, support shrink reduction and efficient store processes, process merchandise, and handle cash office procedures.

Qualifications

• At least 2 years of retail operations experience in a support, customer service, or sales capacity.
• Must be comfortable using Microsoft Office suite and learning new systems.
• Strong time management, communication, interpersonal, and teamwork skills.

Responsibilities

• Maintain office, facilities, and associate grooming supplies; coordinate invoice approvals.
• Support shrink reduction, inventory preparation, and efficient store processes.
• Process incoming and outgoing merchandise and execute cash office procedures accurately.
• Coordinate accessory repairs, engraving, and embossing services.

Skills

Time management

Communication

Interpersonal skills

Teamwork

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Summary

Supports store operations and helps deliver an exemplary customer experience. The role includes shipping and receiving, stock room, cash office, inventory, and administrative duties.

Responsibilities

• Maintain office, facilities, and associate grooming supplies, and coordinate invoice approvals.
• Support shrink reduction, inventory preparation, and efficient store processes.
• Process incoming and outgoing merchandise and execute cash office procedures accurately.
• Coordinate accessory repairs, engraving, and embossing services.

Requirements

• At least 2 years of retail operations experience in a support, customer service, or sales capacity.
• Working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint, with the ability to learn new systems.
• Strong time management, communication, interpersonal, and teamwork skills.
• Ability to stand and walk during shifts and lift approximately 20 pounds.