Operations Associate, Seasonal/Temporary

brobstongroup.com - Jobboard; Nantucket (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a dedicated team member in Nantucket, Massachusetts. The role involves providing exceptional customer service by assisting in all store operations, including shipping, receiving, and cash office tasks.

Ideal candidates will demonstrate strong organizational, communication, and time management skills, along with retail experience. This position includes inventory preparation and direct interaction with customers, contributing to a seamless store experience.

Qualifications

• Strong enthusiasm for store image and customer experience.
• Ability to operate register and stand for multiple hours.
• Ability to lift up to 30 lbs and climb/use ladder safely.

Responsibilities

• Support inventory preparation and execute inventory tasks.
• Process incoming and outgoing merchandise and transfers.
• Manage stock room organization and control of supplies.
• Assist with cash office and operational duties as needed.

Skills

Customer focus

Time management

Organizational skills

Communication skills

Interpersonal skills

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Summary

Provide exemplary customer experience by supporting all store operations functions, including shipping and receiving, stock room, cash office, repairs, and administrative tasks. Ensure merchandise is processed and handled according to company standards and assist with inventory preparation and execution. Maintain supplies for office and facilities, support loss prevention procedures, and partner with store leadership to improve processes and efficiency.

Responsibilities

• Support inventory preparation and execute inventory tasks and counts
• Process incoming and outgoing merchandise, transfers, UPS and shipping documents, and alterations per company procedures
• Manage stock room organization, replenishment, and control of supplies
• Assist with cash office and operational administrative duties as needed
• Support and follow loss prevention and asset protection procedures to reduce shrink
• Partner with store leadership to assess and improve store processes and workflows

Requirements

• Enthusiasm for projecting an elevated store image and strong customer focus
• Strong time management, organizational, communication, and interpersonal skills
• Ability to operate register and stand, move, and walk for multiple hours
• Ability to lift up to 30 lbs and climb/use a ladder as trained under safety guidelines
• Relevant retail or operations experience preferred
• Basic computer skills preferred including Word, Excel, PowerPoint, Workday, and Outlook