Operations Assistant: Load Planning & Driver Support

Hill Brothers Transportation, Inc.; Omaha, Northern (NE, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Hill Bros Transportation, Inc. is seeking an Operations Assistant in Omaha, NE to support our Operations Manager. You will gain exposure to load planning, driver management, and customer service in a fast-paced environment.

This full-time role requires a high school diploma, 1–2 years trucking operations experience (preferred), strong Microsoft Office skills, and a safety-first mindset. You'll handle scheduling, communications, and weekend coverage while helping keep shipments on track.

Qualifications

• High school diploma or GED required.
• 1–2 years of trucking operations experience preferred.
• Load planning experience strongly preferred.

Responsibilities

• Plan loads strategically and balance profitability with customer and driver needs.
• Support drivers with ETAs, pickup/delivery details, and home time requests.
• Deliver customer service via phone and email and monitor on-time delivery.
• Enter orders, process TRANSFLO messages, track truck locations, and correct system errors.
• Cover weekends and prepare weekend reports.
• Stay organized with daily reports and checklists.

Skills

Strong communication skills

Attention to detail

Ability to juggle competing priorities

Safety-first mindset

Education

High school diploma or GED

Tools

Excel

Word

Outlook

TMW

AS400/Innovative Software

Job description

Hill Bros Transportation, Inc. is seeking an Operations Assistant in Omaha, NE to support our Operations Manager. You will gain exposure to load planning, driver management, and customer service in a fast-paced environment.

This full-time role requires a high school diploma, 1–2 years trucking operations experience (preferred), strong Microsoft Office skills, and a safety-first mindset. You'll handle scheduling, communications, and weekend coverage while helping keep shipments on track.