OPERATIONS ASSISTANT (opens in new tab)

Hill Brothers Transportation, Inc.; Omaha, Northern (NE, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Hill Bros Transportation, Inc. is seeking an Operations Assistant in Omaha, NE to support our Operations Manager. You will gain exposure to load planning, driver management, and customer service in a fast-paced environment.

This full-time role requires a high school diploma, 1–2 years trucking operations experience (preferred), strong Microsoft Office skills, and a safety-first mindset. You'll handle scheduling, communications, and weekend coverage while helping keep shipments on track.

Qualifications

• High school diploma or GED required.
• 1–2 years of trucking operations experience preferred.
• Load planning experience strongly preferred.

Responsibilities

• Plan loads strategically and balance profitability with customer and driver needs.
• Support drivers with ETAs, pickup/delivery details, and home time requests.
• Deliver customer service via phone and email and monitor on-time delivery.
• Enter orders, process TRANSFLO messages, track truck locations, and correct system errors.
• Cover weekends and prepare weekend reports.
• Stay organized with daily reports and checklists.

Skills

Strong communication skills

Attention to detail

Ability to juggle competing priorities

Safety-first mindset

Education

High school diploma or GED

Tools

Excel

Word

Outlook

TMW

AS400/Innovative Software

Job description

Description

Operations Assistant
Hill Bros Transportation
Location: Omaha, NE |

Schedule: Full-time, overtime as needed, plus one Saturday per month

Join Our Team
Are you a versatile problem-solver who thrives when every day looks different? Hill Bros Transportation is looking for an Operations Assistant to be the backbone of our operations team. You'll support our Operations Manager while building skills across load planning, driver management, and customer service. If you love variety, think fast, and want to make a direct impact on customer and driver success, this is your seat.

What You'll Do

• Plan Loads Strategically: Coordinate swap/relays, balance profitability with customer and driver needs, and keep trucks moving where freight is needed
• Support Our Drivers: Be the go-to communication hub for assigned drivers, covering ETAs, pickup/delivery details, home time requests, and fuel solutions
• Deliver Customer Service: Monitor loads for on-time delivery and keep customers and brokers informed by phone and email
• Keep Systems Accurate: Enter orders, process TRANSFLO messages, track truck locations, and correct system errors
• Cover Weekends: Handle driver calls and customer needs on your scheduled Saturday, and prepare weekend reports for the team
• Stay Organized: Use daily reports and checklists to keep every task covered

Requirements

What We're Looking For

• High school diploma or GED required
• 1–2 years of trucking industry operations experience preferred, but not necessary
• Load planning experience strongly preferred
• Strong Microsoft Office skills (Excel, Word, Outlook)
• TMW or AS400/Innovative Software experience is a plus
• Solid understanding of U.S. geography and shippingregions
• Excellent communication skills and a calm, accountable approach under pressure
• Strong attention to detail, dependable attendance, and the ability to juggle competing priorities
• A safety-first mindset

Why Join Hill Bros?

Hill Bros is a growing transportation company rooted in seven core values: Tradition, Give a Sh*t, We Not Me, Adaptable, Relentless, Spirit of Service, and Forward-Thinking. You'll gain hands-on experience across multiple functions, work alongside collaborative professionals, and grow with an established company that's committed to supporting our team, fostering innovation, and delivering exceptional service to our customers.

Hill Bros Transportation Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.