Operations Assistant – Digital & Delivery Support

Kirkland & Ellis; New York (NY); On-site; USD 44,000 - 67,000; Full time

Job summary

Kirkland & Ellis is seeking an Operations Assistant in New York to support Digital Operations and Delivery Services. You will handle digital production, mail, and workplace logistics, reporting to the Senior Operations Manager. The role requires hands-on operations experience and a focus on accuracy and client service.

The position emphasizes organization, communication, and teamwork, with no travel, and offers a comprehensive benefits package in addition to the base salary range.

Qualifications

• High school diploma required.
• Experience in a legal mailroom or similar setting preferred.
• Experience operating high-volume print and copy equipment required.
• Knowledge of postage, fax, copier and printing equipment; basic troubleshooting.
• Strong proficiency with Microsoft Outlook; Word, Excel and PowerPoint preferred.
• Excellent written and verbal communication; client service orientation.
• Able to prioritize multiple requests and meet tight deadlines.
• Willingness to collaborate with vendors and other teams.

Responsibilities

• Deliver digital production services using high-volume printers, scanners, copiers, binding machines, and related equipment.
• Produce accurate, high-quality documents and perform quality checks on print output.
• Manage production workflows, queues, and job-processing software; support binding, cutting, and media duplication.
• Coordinate mail and courier services, track packages, and handle inter-office mail.
• Maintain supplies, stock equipment, support requisitions, and assist with vendor invoicing.
• Capture billing information and maintain logs and reports; minimize waste and rework.
• Support Facilities and Guest Services on workspace setups, moves, and conference room arrangements.

Skills

Communication skills

Attention to detail

Multitasking

Team collaboration

Customer service

Education

High school diploma

Tools

Postage machines

Fax machines

Printing/scanning equipment

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Kirkland & Ellis is seeking an Operations Assistant in New York to support Digital Operations and Delivery Services. You will handle digital production, mail, and workplace logistics, reporting to the Senior Operations Manager. The role requires hands-on operations experience and a focus on accuracy and client service.

The position emphasizes organization, communication, and teamwork, with no travel, and offers a comprehensive benefits package in addition to the base salary range.