Operations Assistant (10am-6pm ET)

Kirkland-; New York (NY); On-site; USD 44,000 - 67,000; Full time

Job summary

Kirkland & Ellis LLP in New York seeks an Operations Assistant to keep fast-moving operations organized and deliver high-quality service across Digital Operations and Delivery Services.

You’ll handle digital production, mail and courier coordination, supplies, and workplace support, with responsibilities including production workflows, quality checks, and vendor interactions.

Qualifications

• High school diploma required.
• Experience in a legal mailroom environment with high-volume print/copy equipment.
• Knowledge of postage, fax, copier, and printing equipment; basic troubleshooting.
• Proficiency with Microsoft Outlook; Word/Excel/PowerPoint preferred.

Responsibilities

• Deliver digital production and reprographics requests with high-volume equipment.
• Produce accurate, high-quality documents and ensure print quality.
• Manage production workflows and queue/file handling.
• Coordinate mail and courier services including FedEx/UPS.
• Maintain supplies and assist with invoicing and vendor interactions.
• Support workplace setup and collaboration with Facilities.

Skills

Attention to detail

Customer service

Organization

Communication skills

Team collaboration

Education

High school diploma

Tools

Postage & shipping equipment

Job description

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

What You’ll Do

Are you someone who enjoys keeping fast-moving operations organized, delivering high-quality service, and seeing the immediate impact of your work?

As an Operations Assistant in New York, you’ll have a hands‑on role across Digital Operations and Delivery Services, helping provide responsive, accurate support to clients and Firm personnel. From digital production and document services to mail, courier, supplies, and workplace support, you’ll help ensure essential day‑to‑day services run smoothly. The Operations Assistant reports to the Senior Operations Manager, Digital & Delivery and has no direct reports or travel requirements.

• Deliver digital production services: Receive, prioritize, and complete digital services and reprographics requests using high‑volume printers, scanners, copiers, binding machines, and other production equipment.
• Produce accurate, high‑quality work: Prepare, scan, print, format, convert, and reassemble documents while conducting quality checks for print quality, alignment, paper stock, and materials.
• Manage production workflows: Configure job‑processing software, manage queues and files, and support production activities including copying, binding, cutting, drilling, folding, and media duplication.
• Coordinate mail and courier services: Receive, sort, track, process, and deliver incoming and outgoing mail, packages, inter‑office pouches, and courier items, including FedEx, UPS, and certified mail.
• Keep operations supplied and organized: Maintain production and office supplies, stock equipment, support Coupa requisitions, and assist with vendor invoicing.
• Maintain accurate records: Capture billing information and maintain required reports, logs, and operational measurements while using equipment and supplies efficiently to minimize waste and rework.
• Support the workplace: Partner with Facilities and Guest Services on visitor and new‑hire workspace setups, office moves, conference room setups, and other operational needs.

What You’ll Bring

• Education: High school diploma required.
• Relevant experience: Previous experience in a legal mailroom environment, along with experience operating high‑volume print and copy equipment.
• Technical skills: Knowledge of postage, fax, copier, and printing equipment, including basic troubleshooting; advanced knowledge of printing and scanning procedures, systems, and software is required.
• Microsoft proficiency: Strong knowledge of Microsoft Outlook is required; proficiency with Microsoft Word, Excel, and PowerPoint is preferred.
• Service and communication: Excellent written and verbal communication skills, with the ability to respond professionally to requests, provide information, elevate issues appropriately, and deliver strong client service.
• Organization and problem‑solving: Strong attention to detail and the ability to prioritize multiple requests, meet tight deadlines, follow documented procedures, learn proprietary systems, and find practical solutions when challenges arise.
• Collaboration: A cooperative approach to working across teams and with vendors, coupled with a willingness to share knowledge and contribute to effective department operations.
• Physical requirements: Ability to frequently stand, walk, push carts, and lift and carry packages and boxes weighing up to 50 pounds.

If you’re ready to combine hands‑on operations expertise, attention to detail, and exceptional service as an Operations Assistant, we’d love to hear from you!

Compensation

The base salary range below represents the low and high end of the salary range for this position in New York City. This range may differ based on your geographic location and cost of living considerations. At Kirkland & Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation Range:

New York City: $44,000 - $67,000

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-KK1 #LI-Onsite