Operations Assistant (10am-6pm ET)

Kirkland & Ellis; New York (NY); On-site; USD 44,000 - 67,000; Full time

Job summary

Kirkland & Ellis is seeking an Operations Assistant in New York to support Digital Operations and Delivery Services. You will handle digital production, mail, and workplace logistics, reporting to the Senior Operations Manager. The role requires hands-on operations experience and a focus on accuracy and client service.

The position emphasizes organization, communication, and teamwork, with no travel, and offers a comprehensive benefits package in addition to the base salary range.

Qualifications

• High school diploma required.
• Experience in a legal mailroom or similar setting preferred.
• Experience operating high-volume print and copy equipment required.
• Knowledge of postage, fax, copier and printing equipment; basic troubleshooting.
• Strong proficiency with Microsoft Outlook; Word, Excel and PowerPoint preferred.
• Excellent written and verbal communication; client service orientation.
• Able to prioritize multiple requests and meet tight deadlines.
• Willingness to collaborate with vendors and other teams.

Responsibilities

• Deliver digital production services using high-volume printers, scanners, copiers, binding machines, and related equipment.
• Produce accurate, high-quality documents and perform quality checks on print output.
• Manage production workflows, queues, and job-processing software; support binding, cutting, and media duplication.
• Coordinate mail and courier services, track packages, and handle inter-office mail.
• Maintain supplies, stock equipment, support requisitions, and assist with vendor invoicing.
• Capture billing information and maintain logs and reports; minimize waste and rework.
• Support Facilities and Guest Services on workspace setups, moves, and conference room arrangements.

Skills

Communication skills

Attention to detail

Multitasking

Team collaboration

Customer service

Education

High school diploma

Tools

Postage machines

Fax machines

Printing/scanning equipment

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

What You'll Do Are you someone who enjoys keeping fast-moving operations organized, delivering high-quality service, and seeing the immediate impact of your work? As an Operations Assistant in New York, you'll have a hands‑on role across Digital Operations and Delivery Services, helping provide responsive, accurate support to clients and Firm personnel. From digital production and document services to mail, courier, supplies, and workplace support, you'll help ensure essential day‑to‑day services run smoothly. The Operations Assistant reports to the Senior Operations Manager, Digital & Delivery and has no direct reports or travel requirements.

• Deliver digital production services: Receive, prioritize, and complete digital services and reprographics requests using high-volume printers, scanners, copiers, binding machines, and other production equipment.
• Produce accurate, high-quality work: Prepare, scan, print, format, convert, and reassemble documents while conducting quality checks for print quality, alignment, paper stock, and materials.
• Manage production workflows: Configure job-processing software, manage queues and files, and support production activities including copying, binding, cutting, drilling, folding, and media duplication.
• Coordinate mail and courier services: Receive, sort, track, process, and deliver incoming and outgoing mail, packages, inter-office pouches, and courier items, including FedEx, UPS, and certified mail.
• Keep operations supplied and organized: Maintain production and office supplies, stock equipment, support Coupa requisitions, and assist with vendor invoicing.
• Maintain accurate records: Capture billing information and maintain required reports, logs, and operational measurements while using equipment and supplies efficiently to minimize waste and rework.
• Support the workplace: Partner with Facilities and Guest Services on visitor and new-hire workspace setups, office moves, conference room setups, and other operational needs.

What You'll Bring

• Education: High school diploma required.
• Relevant experience: Previous experience in a legal mailroom environment, along with experience operating high-volume print and copy equipment.
• Technical skills: Knowledge of postage, fax, copier, and printing equipment, including basic troubleshooting; advanced knowledge of printing and scanning procedures, systems, and software is required.
• Microsoft proficiency: Strong knowledge of Microsoft Outlook is required; proficiency with Microsoft Word, Excel, and PowerPoint is preferred.
• Service and communication: Excellent written and verbal communication skills, with the ability to respond professionally to requests, provide information, elevate issues appropriately, and deliver strong client service.
• Organization and problem-solving: Strong attention to detail and the ability to prioritize multiple requests, meet tight deadlines, follow documented procedures, learn proprietary systems, and find practical solutions when challenges arise.
• Collaboration: A cooperative approach to working across teams and with vendors, coupled with a willingness to share knowledge and contribute to effective department operations.
• Physical requirements: Ability to frequently stand, walk, push carts, and lift and carry packages and boxes weighing up to 50 pounds.

If you're ready to combine hands‑on operations expertise, attention to detail, and exceptional service as an Operations Assistant, we'd love to hear from you!

Compensation The base salary range below represents the low and high end of the salary range for this position in New York City. This range may differ based on your geographic location and cost of living considerations. At Kirkland & Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation Range New York City: $44,000 - $67,000

Equal Employment Opportunity All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.