Operations Analytics & Process Improvement Analyst

AmTrust Financial Services, Inc.; Cleveland (OH); On-site; USD 61,500 - 85,000; Full time

Benefits offered by this job

Medical & Dental Plans

Life Insurance

401(k) Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services, Inc. is looking for a Business Analyst II – Operations in Cleveland, Ohio. This role is crucial for driving operational efficiency through data analysis, process improvement, and collaboration with various business stakeholders to enhance operational performance.

The ideal candidate will have a bachelor's degree, at least three years of relevant experience, and strong analytical skills. We offer a competitive salary, medical/dental plans, and a commitment to a diverse workplace.

Qualifications

• 3+ years of experience in business analysis, operations, or related role.
• Experience gathering and documenting business requirements.
• Familiarity with Agile or Waterfall methodologies preferred.

Responsibilities

• Analyze business processes and workflows to identify inefficiencies.
• Partner with stakeholders to gather, document, and validate business requirements.
• Utilize data analysis to provide actionable insights for decision-making.

Skills

Analytical skills

Problem-solving skills

Data analysis tools proficiency

Cross-functional communication

Education

Bachelor’s degree in Business, Finance, Information Systems, or related field

Tools

Microsoft Excel

Power BI

Tableau

Job description

AmTrust Financial Services, Inc. is looking for a Business Analyst II – Operations in Cleveland, Ohio. This role is crucial for driving operational efficiency through data analysis, process improvement, and collaboration with various business stakeholders to enhance operational performance.

The ideal candidate will have a bachelor's degree, at least three years of relevant experience, and strong analytical skills. We offer a competitive salary, medical/dental plans, and a commitment to a diverse workplace.