Operations Data & Process Improvement Analyst

Excellus Health Plan Inc. in; City of Rochester (NY); Hybrid; USD 62,000 - 107,000; Full time

Job summary

Excellus Health Plan Inc. is seeking an analyst to collect and analyze division data, helping allocate resources and forecast future requirements. You will work with management to develop insights and recommendations for process improvements and staffing strategies.

The role emphasizes producing regular performance reports, training end users, and ensuring data accuracy to support decision making across the organization.

Qualifications

• Bachelor's degree in Business Administration, Healthcare, or related field.
• Strong analytical and data-driven approach with process improvement focus.
• Effective oral and written communication skills; ability to present results.

Responsibilities

• Collect and analyze division data to allocate resources and forecast needs.
• Produce and interpret weekly, monthly, quarterly, and annual reports.
• Identify process improvements and support staffing effectiveness analyses.
• Train end-user personnel and ensure data integrity in systems.
• Provide recommendations for business strategies and projects.

Skills

Analytical thinking

Communication skills

Leadership

Team collaboration

Education

Bachelor's degree in Business Administration or Healthcare

Tools

Word/Excel/Access/PowerPoint

Job description

Excellus Health Plan Inc. is seeking an analyst to collect and analyze division data, helping allocate resources and forecast future requirements. You will work with management to develop insights and recommendations for process improvements and staffing strategies.

The role emphasizes producing regular performance reports, training end users, and ensuring data accuracy to support decision making across the organization.