Operations Analytics Business Analyst

AmeriLife; Clearwater (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

AmeriLife is undergoing a significant transformation of its operational infrastructure to better serve stakeholders nationwide. We are seeking a Business Analyst to join the Agency Operations team with a strong focus on operational efficiency, data-driven decision-making, and continuous process improvement.

In this role, the Business Analyst will partner closely with business leaders to understand operational needs, proactively analyze data and trends, and translate insights into meaningful

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• 5+ years of demonstrated experience as a Business Systems Analyst or Business Analyst.
• Experience in annuities, health and/or life insurance, retirement or financial services.
• Experience supporting web portals, quoting tools and low code/no code platforms preferred.
• Detail-oriented with strong problem-solving, analytic, communication, writing and presentation skills.

Responsibilities

• Collaborate with stakeholders to understand business needs and translate them into technical requirements.
• Lead, mentor and coach team members and business partners on industry, business and system development.
• Proactively analyze data and operational trends to identify insights, risks, and process improvement opportunities.
• Document business requirements and/or user stories and acceptance criteria for review by stakeholders.
• Maintain detailed documentation for system processes and user manuals.
• Create or improve innovative system design that meets business needs and identify risks and impacts.
• Complete or assist with work estimation, prioritization and release management.
• Conduct or contribute to system configuration and development activities.
• Create test conditions, test plans, test data and test cases.
• Ensure system functionality meets business requirements.
• Assist with training development, support UAT and implementation efforts.
• Assist with business process improvement and re-engineering activities, procedures and training.

Skills

Analytical thinking

Communication skills

Problem solving

Team collaboration

Education

Bachelor’s degree in Business Administration/Information Technology or related field

Tools

Excel

Tableau

Power BI

Low-code platforms

Job description

AmeriLife is undergoing a significant transformation of its operational infrastructure to better serve stakeholders nationwide. We are seeking a Business Analyst to join the Agency Operations team with a strong focus on operational efficiency, data-driven decision-making, and continuous process improvement.

In this role, the Business Analyst will partner closely with business leaders to understand operational needs, proactively analyze data and trends, and translate insights into meaningful