Operations Analyst II — Tax Admin & Training (Hybrid)

Florida; Oregon; Hybrid; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid sick and personal leave

10 paid holidays annually

Retirement savings

Vision and dental insurance

Job summary

The Florida Department of Revenue is seeking an Operations Analyst II to join the General Tax Administration program in the Return Reconciliation Process. The incumbent will work with the Tax Specialist II to train Return Reconciliation personnel on current tax topics, perform quality assurance reviews, answer inquiries, and resolve taxpayer issues.

The role requires prior experience with the Florida Department of Revenue, and a background in researching and correcting returns, with formal or

Qualifications

• Currently employed with the Florida Department of Revenue.
• One year of experience performing tasks associated with researching, reviewing, and correcting returns, and making corrections within account balance with the Florida Department of Revenue.
• Experience conducting formal or informal training.

Skills

Current employee

Tax return research

Training experience

Job description

The Florida Department of Revenue is seeking an Operations Analyst II to join the General Tax Administration program in the Return Reconciliation Process. The incumbent will work with the Tax Specialist II to train Return Reconciliation personnel on current tax topics, perform quality assurance reviews, answer inquiries, and resolve taxpayer issues.

The role requires prior experience with the Florida Department of Revenue, and a background in researching and correcting returns, with formal or