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The Florida Department of Revenue is seeking an Operations Analyst II to join the General Tax Administration program in the Return Reconciliation Process. The incumbent will work with the Tax Specialist II to train Return Reconciliation personnel on current tax topics, perform quality assurance reviews, answer inquiries, and resolve taxpayer issues.
The role requires prior experience with the Florida Department of Revenue, and a background in researching and correcting returns, with formal or
Agency: Department of Revenue
Working Title: OPERATIONS ANALYST II - 73001357
Pay Plan: Career Service
Position Number: 73001357
Salary: $45,852.72 / annually
Posting Closing Date: 11/10/2026
Tool: Florida Department of Revenue
General Tax Administration
Operations Analyst II
Tallahassee
This is an Internal Agency Advertisement.
The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.
This is an Operations Analyst II position in the General Tax Administration Program's Return Reconciliation Process, Corporate and Motor Fuel Tax Unit. The incumbent partners with the Tax Specialist II to conduct formal training to Return Reconciliation personnel regarding current tax administration topics. The incumbent also performs quality assurance reviews, responds to inquiries, and resolves taxpayer account issues.
This is a full-time position. The required work hours for this position are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position is eligible for telework and flexible scheduling after you complete the required training and reach an acceptable level of proficiency.
The hiring salary for this position will generally not exceed $3,821.06 monthly/$45,852.72 annually.
Charlotte Ortiz, , .
You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
Male candidates born on or after October 1, 1962, will not be eligible for hireor promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at . Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.