Operations Administration Lead — Drive Efficiency & Growth

Dhpace; Olathe (KS); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Life insurance and disability coverage

Health Savings Account (HSA) and FSA

Job summary

DH Pace Company is seeking an Administration Manager to bring structure, efficiency, and leadership to our fast-paced operations environment. You will lead a team of administrative professionals and coordinate branch operations, including scheduling, billing, and records management.

You will partner with operations to keep workflows running smoothly across departments, drive process improvements, and present performance reports to operations leaders.

Qualifications

• 2+ years of administrative management or operations leadership experience.
• Proven ability to manage competing priorities and lead through change.
• Strong communication skills — you're equally effective with frontline staff and senior leadership.
• Proficiency in Microsoft Office Suite; experience with ERP or field service management systems a plus.
• A detail orientation that doesn't get in the way of big-picture thinking.

Responsibilities

• Lead and develop a team of administrative professionals, setting clear expectations and coaching for growth.
• Oversee branch operations including scheduling, billing, and records management.
• Partner with operations to keep workflows running smoothly across departments.
• Drive process improvements that reduce friction and increase team efficiency.
• Serve as a primary point of contact for vendor relationships and customers.
• Prepare and present performance reports and administrative metrics to operations leaders.
• Other responsibilities as assigned.

Skills

Communication skills

Leadership

Tools

Microsoft Office Suite

ERP systems

Field service management systems

Job description

DH Pace Company is seeking an Administration Manager to bring structure, efficiency, and leadership to our fast-paced operations environment. You will lead a team of administrative professionals and coordinate branch operations, including scheduling, billing, and records management.

You will partner with operations to keep workflows running smoothly across departments, drive process improvements, and present performance reports to operations leaders.