Department Operations Manager

D.H. Pace Company, Inc.; Denver (CO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

401(k) with employer match

HSA/FSA options

Life insurance & disability

Voluntary benefits

Employee discounts

Performance reviews

Job summary

DH Pace Company, Inc. in Denver, CO is seeking a Department Administration Manager to lead the department, overseeing billing, sales, order entries, and related activities.

The role requires a bachelor’s degree and at least two years of related experience, with standard hours Monday–Friday 8:00am–5:00pm and extra hours as needed. The successful candidate will provide leadership, coaching, and performance management, while collaborating with other managers to schedule staff and ensure high levels

Qualifications

• Bachelor’s degree preferred, and a minimum of two years of related experience/training or an equivalent combination of education and experience.
• Proficiency in MS Office Suites.
• Excellent time management skills, ability to multi-task, and prioritize work - sense of urgency is a must!
• Represent the Company in a professional manner with great customer service and verbal communication skills

Responsibilities

• Provide leadership to include performance quality monitoring, process improvement, and employee development
• Responsible for daily activities within the department’s realm of responsibilities – billing, sales, order entries and more
• Conduct employee performance reviews, document performance issues, and provide necessary employee counseling with targeted improvement action plans
• Work with other managers in scheduling staff to cover business needs on all shifts
• Discuss and establish work plan outline with staff; assign duties, responsibilities, and scope of authority
• Provide technical advice/troubleshooting assistance when needed
• Foster a cooperative working climate conducive to maximizing employee morale and productivity, while continuing to deliver quality customer service
• Provide coaching, call support, and balanced feedback to associates in a timely manner
• Other responsibilities as assigned

Skills

MS Office Suites

Time management

Multi-tasking

Verbal communication

Professionalism

Education

Bachelor's degree

Job description

DH Pace Company, Inc. in Denver, CO is seeking a Department Administration Manager to lead the department, overseeing billing, sales, order entries, and related activities.

The role requires a bachelor’s degree and at least two years of related experience, with standard hours Monday–Friday 8:00am–5:00pm and extra hours as needed. The successful candidate will provide leadership, coaching, and performance management, while collaborating with other managers to schedule staff and ensure high levels