Department Operations & Admin Leader

Dhpace; Denver (CO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Life insurance

401(k) with employer match

Health Savings Account

Flexible Spending Account

Voluntary benefits

Employee discounts

Annual performance reviews

Job summary

DH Pace Company, Inc. in Denver, CO is seeking a Department Administration Manager to lead the department’s activities, oversee billing, sales, and order entries, and drive process improvements.

You will conduct performance reviews, coach staff, coordinate shifts, and partner with other managers to ensure timely, quality customer service. A bachelor’s degree and 2+ years’ related experience are preferred; strong MS Office skills and excellent communication are essential.

Qualifications

• Bachelor's degree preferred with at least 2 years of related experience or an equivalent combination of education and experience.
• Proficiency in MS Office suites.
• Excellent time-management skills, ability to multi-task, prioritize work, and maintain urgency.
• Professional representation of the company with strong customer service and verbal communication skills.

Responsibilities

• Provide leadership including performance monitoring, process improvement, and employee development.
• Oversee daily activities within the department such as billing, sales, and order entries.
• Conduct employee performance reviews and provide counseling with improvement plans.
• Coordinate staffing with other managers to cover all shifts.
• Set work plans, assign duties, and define scope of authority.
• Provide technical advice and troubleshooting support when needed.
• Foster a cooperative climate to maximize morale and productivity while delivering quality customer service.
• Offer coaching and timely feedback to associates.

Skills

Time management

Multi-tasking

Verbal communication

Customer service

Education

Bachelor's degree

Tools

MS Office

Job description

DH Pace Company, Inc. in Denver, CO is seeking a Department Administration Manager to lead the department’s activities, oversee billing, sales, and order entries, and drive process improvements.

You will conduct performance reviews, coach staff, coordinate shifts, and partner with other managers to ensure timely, quality customer service. A bachelor’s degree and 2+ years’ related experience are preferred; strong MS Office skills and excellent communication are essential.