Operations Administration Lead

DH Pace; Olathe (KS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Company‑paid life insurance

401(k) with employer match

HSA and FSA options

Voluntary benefits

Employee discounts

Annual performance reviews

Job summary

DH Pace Company is seeking an Administration Manager who thrives on bringing structure, efficiency, and leadership to a fast-paced operations environment. This role is central to how our teams function day to day, and your impact will be felt across the entire department.

You will lead a team of administrative professionals, oversee branch operations, and drive process improvements to increase efficiency. The position offers comprehensive benefits, a 401(k) with employer match, and opportunities

Qualifications

• 2+ years of administrative management or operations leadership experience.
• Proven ability to manage competing priorities and lead through change
• Strong communication skills — you’re equally effective with frontline staff and senior leadership
• Proficiency in Microsoft Office Suite; experience with ERP or field service management systems a plus
• A detail orientation that doesn’t get in the way of big-picture thinking

Responsibilities

• Lead and develop a team of administrative professionals, setting clear expectations and coaching for growth
• Oversee branch operations including scheduling, billing, and records management
• Partner with operations to keep workflows running smoothly across departments
• Drive process improvements that reduce friction and increase team efficiency
• Serve as a primary point of contact for vendor relationships and customers
• Prepare and present performance reports and administrative metrics to operations leaders
• Other responsibilities as assigned

Skills

Administrative leadership

Prioritization under pressure

Strong communication

Microsoft Office

Detail orientation

Tools

ERP systems

Field service software

Job description

DH Pace Company is seeking an Administration Manager who thrives on bringing structure, efficiency, and leadership to a fast-paced operations environment. This role is central to how our teams function day to day, and your impact will be felt across the entire department.

You will lead a team of administrative professionals, oversee branch operations, and drive process improvements to increase efficiency. The position offers comprehensive benefits, a 401(k) with employer match, and opportunities