Operations & Admin Support Specialist

Gemini Group, Inc.; Bad Axe (MI); On-site; USD 20,664 - 30,307; Full time

Job summary

Gemini Group, Inc. is seeking a full-time, hourly, non-exempt office support role in Bad Axe to provide reliable backup across departments. You will handle phones, emails, data entry, and assist Sales, Order Entry, Purchasing, Accounting, and Engineering to keep operations smooth.

The role emphasizes hands-on learning on the manufacturing floor, accurate order processing, PO creation, and basic IT tasks, with a strong focus on communication and organization in a dynamic office environment.

Qualifications

• Strong communication skills across all organizational levels.
• Proficient business software (Excel, Word, PowerPoint, Outlook).
• Excellent organizational and problem-solving abilities.
• Ability to respond to customer inquiries and reason through problems.

Responsibilities

• Provide customer service and support via phone and email.
• Assemble router packets for jobs released to manufacturing.
• Create and log Purchase Orders; process with AS400 and Webdocs.
• Quote Briney Standards using catalog and price book.
• Perform level one IT tasks and basic troubleshooting.
• Handle inventory picks and assist with shipping.
• Update work prints, perform dimensional conversions, and control revisions.
• Assist Sales and Engineering with clerical tasks.
• Learn Order Processing to support repeat orders.
• Spend time on the manufacturing floor to learn GPMI processes.

Skills

Communication skills

Excel

Word

PowerPoint

Outlook

Organizational skills

Problem-solving

Customer inquiries

Reasoning

Tools

AS400

Webdocs

ERP systems

Job description

Gemini Group, Inc. is seeking a full-time, hourly, non-exempt office support role in Bad Axe to provide reliable backup across departments. You will handle phones, emails, data entry, and assist Sales, Order Entry, Purchasing, Accounting, and Engineering to keep operations smooth.

The role emphasizes hands-on learning on the manufacturing floor, accurate order processing, PO creation, and basic IT tasks, with a strong focus on communication and organization in a dynamic office environment.