Operations Admin Specialist: Hub & QA Support

Federal Express Corporation; Lewiston (ME); On-site; USD 24,796 - 37,195; Full time

Job summary

Federal Express Corporation is seeking an on-site Hub/Station Clerk to perform clerical and administrative functions across hub and station operations. You will handle data entry, reporting, customer inquiries and assist with BCSA audits to support timely delivery and loss prevention.

The role requires a High School Diploma or GED and four years of customer service experience, with dock/distribution center experience preferred. This entry offers a competitive hourly wage and benefits.

Qualifications

• High school diploma or GED required.
• Four (4) years of customer service experience required.
• Experience in a dock operations or distribution center setting preferred.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing and answering calls.
• Enter data in systems and compile regular and ad hoc reports.
• Act as frontline customer service to resolve inquiries and issues.
• Assist with audits and data retrieval for BCSA activities.
• Support loss prevention and address searches to ensure timely delivery.
• Track metrics and prepare weekly management reports.

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking an on-site Hub/Station Clerk to perform clerical and administrative functions across hub and station operations. You will handle data entry, reporting, customer inquiries and assist with BCSA audits to support timely delivery and loss prevention.

The role requires a High School Diploma or GED and four years of customer service experience, with dock/distribution center experience preferred. This entry offers a competitive hourly wage and benefits.