Operations Support & Data Admin Specialist

Federal Express Corporation; Shakopee (MN); On-site; USD 24,287 - 37,663; Full time

Job summary

Federal Express Corporation is seeking a clerical/administrative professional to support hub and station operations, including linehaul, QA and customer service. You will manage data, reports, and inquiries while ensuring timely handling of packages and loss prevention tasks.

The role requires a high school diploma or GED, strong MS Office and data-entry skills, and the ability to multitask in a fast-paced environment.

Qualifications

• General clerical duties and effective data entry are required.
• Strong customer service skills to respond to inquiries.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provides clerical support such as photocopying, filing, faxing, emailing and answering phones.
• Reviews and enters data to support operational areas and generates reports.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with audits and data retrieval for management review.
• Maintains accurate package tracking and loss prevention records.
• Tracks metrics and prepares weekly reports for management.

Skills

Typing

Data entry

Customer service

Microsoft Office

Multi-tasking

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerical/administrative professional to support hub and station operations, including linehaul, QA and customer service. You will manage data, reports, and inquiries while ensuring timely handling of packages and loss prevention tasks.

The role requires a high school diploma or GED, strong MS Office and data-entry skills, and the ability to multitask in a fast-paced environment.