Operations Admin Specialist — Hub & Linehaul

FedEx Group; Phoenix (AZ); On-site; USD 50,518,000 - 71,635,000; Full time

Job summary

Federal Express Corporation in Phoenix, AZ, is seeking a clerical/administrative associate to support hub and station operations, including linehaul, QA and customer service, and to ensure timely handling of damaged or misaddressed packages. You will perform data entry, compile regular and ad hoc reports, respond to customer inquiries, assist with audits, and escalate issues to management as needed.

Requirements include a High School Diploma or GED and at least two years of customer service or

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service or clerical experience preferred.
• Proficient in Microsoft Office and data entry.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Enter and review data in systems; compile regular and ad hoc reports for management.
• Serve as frontline customer service, addressing inquiries and resolving issues or elevating when needed.
• Assist with audits and retrieve data/files for BCSA review.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation in Phoenix, AZ, is seeking a clerical/administrative associate to support hub and station operations, including linehaul, QA and customer service, and to ensure timely handling of damaged or misaddressed packages. You will perform data entry, compile regular and ad hoc reports, respond to customer inquiries, assist with audits, and escalate issues to management as needed.

Requirements include a High School Diploma or GED and at least two years of customer service or