Operations Admin Specialist — Frontline Customer & Data

Federal Express Corporation; Romeoville (IL); On-site; USD 25,000 - 34,000; Full time

Job summary

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations, linehaul, QA and customer service. You will handle data entry, reporting, and frontline customer inquiries, contributing to efficient delivery and loss prevention.

Role emphasizes accuracy, multitasking, and collaboration with management, with a typical schedule and an hourly pay range. E-Verify and equal opportunity employer information are included.

Qualifications

• General business skills such as typing, data entry and review.
• Microsoft Office and web-based applications proficiency.
• Customer service skills to respond to requests.
• Time management and multitasking in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operations functions.
• Reviews, researches and enters data in various systems to support the function.
• Compiles data and provides regular and ad hoc reports to management.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with BCSA audit data gathering for review.
• Supports timely delivery and loss prevention by verification and address searches.

Skills

Clerical skills

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations, linehaul, QA and customer service. You will handle data entry, reporting, and frontline customer inquiries, contributing to efficient delivery and loss prevention.

Role emphasizes accuracy, multitasking, and collaboration with management, with a typical schedule and an hourly pay range. E-Verify and equal opportunity employer information are included.