Operations Admin Specialist: Data, Service & QA

FedEx; Spirit Lake (IA); On-site; USD 28,000 - 36,000; Part time

Job summary

FedEx hub positions in Spirit Lake, IA require dedicated clerical support across linehaul, QA and customer service functions. The role handles data entry, reports, and customer inquiries with emphasis on accurate processing and timely delivery.

Candidates should have a high school diploma and at least four years in clerical or customer service roles. The position offers part-time hours with limited travel and a focus on loss prevention and operational efficiency.

Qualifications

• Proven customer service skills and professional communication.
• Typing, data entry, and basic clerical tasks.
• Proficiency with Microsoft Office and web-based tools.
• Strong time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations teams.
• Enter and review data in various systems for accuracy.
• Compile data and generate regular and adhoc reports for management.
• Serve as frontline customer service and resolve inquiries or escalate as needed.
• Assist with audits and documentation across departments.

Skills

Customer service

Data entry

Microsoft Office

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx hub positions in Spirit Lake, IA require dedicated clerical support across linehaul, QA and customer service functions. The role handles data entry, reports, and customer inquiries with emphasis on accurate processing and timely delivery.

Candidates should have a high school diploma and at least four years in clerical or customer service roles. The position offers part-time hours with limited travel and a focus on loss prevention and operational efficiency.