Operations & Admin Specialist

Paychex Deutschland GmbH; Town of Florida, Northern (NY, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Paid time off

Job summary

Paychex Deutschland GmbH is seeking a dedicated administrative assistant to support customer service operations. You will analyze written inquiries, update customer accounts, and prepare correspondence to move tasks to the right teams.

This full-time on-site role requires a High School Diploma and at least two years of related experience. You’ll work across departments, generate regular reports, and help maintain smooth, accurate records for our clients.

Qualifications

• High School Diploma required.
• 2 years of experience in related field.

Responsibilities

• Analyzes written inquiries from customers, preparing for distribution to other individuals, departments or queues.
• Updates critical data in customer accounts.
• Corresponds electronically with customers regarding their written requests, providing confirmations, straightforward customer instruction and answering common questions.
• Scans all mail correspondence from tax agencies into the system and sets up cases for further research and resolution.
• Provides dedicated administrative and clerical support for specific functions or management within a department.
• Updates and distributes regular reports.

Education

High School Diploma

Job description

Paychex Deutschland GmbH is seeking a dedicated administrative assistant to support customer service operations. You will analyze written inquiries, update customer accounts, and prepare correspondence to move tasks to the right teams.

This full-time on-site role requires a High School Diploma and at least two years of related experience. You’ll work across departments, generate regular reports, and help maintain smooth, accurate records for our clients.