Operations & Administrative Support Specialist

Paychex Deutschland GmbH; Saint Petersburg (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) + employer match

Adoption assistance

Paid time off

Job summary

Paychex is seeking an administrative support professional in Saint Petersburg, FL to handle customer inquiries, update account data, and communicate with customers electronically. The role involves processing mail from tax agencies and setting up cases for further research, while providing clerical support and generating routine reports.

The ideal candidate will have a High School diploma and at least two years of related experience, with a focus on accuracy, responsiveness, and strong

Qualifications

• HS Diploma required.
• 2 years of experience in related field.

Responsibilities

• Analyzes written inquiries from customers, preparing for distribution to other individuals, departments or queues.
• Updates critical data in customer accounts.
• Corresponds electronically with customers regarding their written requests, providing confirmations, straightforward customer instruction and answering common questions.
• Scans all mail correspondence from tax agencies into the system and sets up cases for further research and resolution.
• Provides dedicated administrative and clerical support for specific functions or management within a department.
• Updates and distributes regular reports.

Education

HS Diploma

Job description

Paychex is seeking an administrative support professional in Saint Petersburg, FL to handle customer inquiries, update account data, and communicate with customers electronically. The role involves processing mail from tax agencies and setting up cases for further research, while providing clerical support and generating routine reports.

The ideal candidate will have a High School diploma and at least two years of related experience, with a focus on accuracy, responsiveness, and strong