Operations Admin Pro: Data, Service & Records

FedEx Logistics; Grove City (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

FedEx Logistics in Grove City, OH is seeking an On-site Ops Admin II/Sr Ops Admin to perform clerical and administrative duties across hub operations. The role includes records management, data entry, reporting, and frontline customer service to resolve inquiries and support timely delivery.

The position requires a High School Diploma or GED, strong MS Office skills, and the ability to multitask in a fast-paced environment. Expect five days on-site with competitive hourly pay and benefits.

Qualifications

• High School Diploma or GED required.
• Basic clerical and data entry experience preferred.
• Must have strong MS Office and data entry skills.

Responsibilities

• Provide clerical support to various management and operational functions, including photocopying, filing, faxing, emailing and answering telephone.
• Review, research and/or enter data in various systems to support respective functional area.
• Compile data and provide regular and ad hoc reports to management for review.
• Serve as frontline customer service to receive, solve and/or elevate customer inquiries and issues.
• Assist management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.
• Responsible for records management tasks such as maintenance, destruction and inventory.
• Perform other duties as assigned.
• Additional Quality Assurance/Loss Prevention essential functions: support timely delivery and mitigate loss by address searches/corrections; prioritize workflow; ensure scan statuses; inspect hazardous materials; account for loose product; research missing packages; review loss/damage trends.

Skills

Typing & data entry

Customer service

Time management

Multitasking

Office communication

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Logistics in Grove City, OH is seeking an On-site Ops Admin II/Sr Ops Admin to perform clerical and administrative duties across hub operations. The role includes records management, data entry, reporting, and frontline customer service to resolve inquiries and support timely delivery.

The position requires a High School Diploma or GED, strong MS Office skills, and the ability to multitask in a fast-paced environment. Expect five days on-site with competitive hourly pay and benefits.