Operations Admin II: Data, Reports & Customer Support

FedEx Logistics; Kentucky; On-site; USD 17,000 - 23,000; Full time

Job summary

FedEx Logistics in Kentucky seeks an on-site clerical worker to support hub and station operations, handling data entry, communications, and customer inquiries. You will help ensure accurate scans, timely deliveries, and maintain controls for quality assurance and loss prevention.

The role includes entering data, generating reports, and assisting management with audits and daily tasks in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Two years of customer service, clerical, or related experience preferred.
• Proficiency with Microsoft Office and data entry systems.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Review, research and enter data to support functional areas; compile reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BC-SA audit data retrieval and related tasks.
• Support loss prevention and quality assurance through address searches and package condition checks.
• Process IC settlements, DOT files, mileage records, and related documentation.
• Track metrics and prepare weekly reports; handle IC inquiries and routing to management.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Job description

FedEx Logistics in Kentucky seeks an on-site clerical worker to support hub and station operations, handling data entry, communications, and customer inquiries. You will help ensure accurate scans, timely deliveries, and maintain controls for quality assurance and loss prevention.

The role includes entering data, generating reports, and assisting management with audits and daily tasks in a fast-paced environment.