Operations Admin Lead – Hub & Linehaul

Maine Tech Hub; Portland (ME); On-site; USD 25,000 - 38,000; Full time

Job summary

FedEx Express in Portland, Maine is seeking a Clerk/Administrative Assistant to perform clerical and administrative functions across hub and station operations. You will handle linehaul, quality assurance, and customer service tasks, and assist with audits as needed.

The role requires strong data entry, MS Office skills, and excellent customer service in a fast-paced environment. Minimal travel and a pay range of $18.19–$27.34 per hour are noted.

Qualifications

• HS diploma or GED required.
• Four years of customer service or clerical experience.
• Experience in dock operations or distribution centers preferred.
• Proficient in MS Office and data entry.

Responsibilities

• Provides clerical support to management and operational functions, including photocopying, filing, faxing, emailing and answering telephone.
• Reviews, researches and/or enters data in various systems to support respective functional area.
• Compiles data and provides various regular and adhoc reports to management for review and determination.
• Serves as frontline customer service to receive, solve and/or elevate customer inquiries and issues.
• Assists management with BCSA audit activity by retrieving data and/or files for review.
• Performs other duties as assigned.

Skills

Typing

Data entry

Phone

Copier

Fax

Microsoft Office

Customer service

Time management

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

Web-based applications

Job description

FedEx Express in Portland, Maine is seeking a Clerk/Administrative Assistant to perform clerical and administrative functions across hub and station operations. You will handle linehaul, quality assurance, and customer service tasks, and assist with audits as needed.

The role requires strong data entry, MS Office skills, and excellent customer service in a fast-paced environment. Minimal travel and a pay range of $18.19–$27.34 per hour are noted.