Operations Admin Lead: Customer Service & Data Ops

FedEx Corporation; Zionsville (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

FedEx Corporation in Indiana seeks a dock-level administrative clerk to perform clerical and customer service duties across hub and station operations. You will handle address corrections, data entry, and timely communication to support delivery timelines.

The role requires strong typing, MS Office skills, and ability to multi-task in a fast-paced environment. Early afternoon to evening shifts are typical; resume is required, and FedEx is an equal opportunity employer.

Qualifications

• General office and clerical tasks across management and operations.
• Data entry and report generation to support functional areas.
• Frontline customer service to address inquiries and issues.
• Assists with audits and data retrieval for BCsa/DOT related files.

Responsibilities

• Provides clerical support for management and operational functions.
• Reviews data in systems and supports respective areas.
• Compiles data and reports for management review.
• Frontline customer service to resolve inquiries and issues.
• Assists with BCSA audits by retrieving data and files.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Job description

FedEx Corporation in Indiana seeks a dock-level administrative clerk to perform clerical and customer service duties across hub and station operations. You will handle address corrections, data entry, and timely communication to support delivery timelines.

The role requires strong typing, MS Office skills, and ability to multi-task in a fast-paced environment. Early afternoon to evening shifts are typical; resume is required, and FedEx is an equal opportunity employer.