Operations Admin II: Customer Care & Data Reporting

Federal Express Corporation; Oklahoma City (OK); On-site; USD 32,000 - 46,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented administrative clerk to support hub and station operations, including linehaul, quality assurance and customer service. You will handle clerical tasks, data entry, reporting, and front-line customer inquiries to ensure efficient delivery and service quality.

The role emphasizes accuracy, timely task completion, and collaboration with management on audits and loss prevention activities.

Qualifications

• Typing and data entry proficiency
• Microsoft Office suite and web-based applications
• Strong customer service communication skills
• Ability to multitask and manage time effectively

Responsibilities

• Provide clerical and administrative support to hub and station operations
• Enter and review data in systems and prepare regular reports
• Act as frontline customer service contact for inquiries
• Assist with audits and loss prevention data and investigations
• Manage package address searches and ensure timely delivery and quality control

Skills

Customer service

Data entry

Microsoft Office

Time management

Organizational skills

Education

High School Diploma or GED

Job description

Federal Express Corporation is seeking a detail-oriented administrative clerk to support hub and station operations, including linehaul, quality assurance and customer service. You will handle clerical tasks, data entry, reporting, and front-line customer inquiries to ensure efficient delivery and service quality.

The role emphasizes accuracy, timely task completion, and collaboration with management on audits and loss prevention activities.