Operations Admin II: Customer Care & Data Support

Federal Express Corporation; Whitsett (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation is seeking an organized administrative clerk to perform essential functions in hub and station operations, including linehaul, QA and customer service. This role supports data entry, reports, and frontline inquiries to help keep packages moving efficiently.

You will handle address corrections, scans, and documentation, assist with audits, and generate weekly reports. Minimal travel and a focus on accuracy in a fast-paced environment are required.

Qualifications

• High School Diploma or GED required.
• 2 years experience in customer service/clerical roles preferred.
• Proficient with MS Office and data entry.

Responsibilities

• Provide clerical support to management and operations.
• Serve as frontline customer service to address inquiries and issues.
• Review and enter data into systems and compile reports.
• Assist with audits and DOT documentation.

Skills

Customer service

Data entry

Time management

Multi-tasking

Typing

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking an organized administrative clerk to perform essential functions in hub and station operations, including linehaul, QA and customer service. This role supports data entry, reports, and frontline inquiries to help keep packages moving efficiently.

You will handle address corrections, scans, and documentation, assist with audits, and generate weekly reports. Minimal travel and a focus on accuracy in a fast-paced environment are required.