Operations Admin II: Frontline Ops & Data Support

Federal Express Corporation; Dodge City (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical assistant in Kansas to support hub and station operations, including linehaul, QA, and customer service. You will address damaged/ misaddressed packages and respond to customer inquiries to improve delivery times.

Responsibilities include data entry, report generation, and frontline service, with additional tasks in audits and loss prevention. High school diploma or GED and 2 years of clerical/customer service experience preferred.

Qualifications

• Requires fast and accurate typing and data-entry proficiency.
• Ability to use Microsoft Office and basic software tools.
• Strong customer service and communication skills.
• Good time management and multitasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations teams.
• Enter data and generate regular and ad-hoc reports for review.
• Assist customers and resolve inquiries as first point of contact.
• Support linehaul, quality assurance, and audit activities as needed.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a detail-oriented clerical assistant in Kansas to support hub and station operations, including linehaul, QA, and customer service. You will address damaged/ misaddressed packages and respond to customer inquiries to improve delivery times.

Responsibilities include data entry, report generation, and frontline service, with additional tasks in audits and loss prevention. High school diploma or GED and 2 years of clerical/customer service experience preferred.